Description
Collect performance reviews similar to employees for contractors. The purpose of the assessment is not career development for the contractor but to collect information on the skills & performance level to aid decisions in the future as to whether that contractor should be utilized again.
Benefits
- Prevents ‘bad’ resources from being repeatedly brought into the organization.
- Leverages organization’s buying power / improve negotiation position with vendors.
Implementation Considerations
- The benefits of collecting performance feedback on contractors increase as performance reviews are collected throughout an organization into a centralized information repository.
- Requires tight process integration between VMO & managers.
- The performance feedback on the contractor should also be used to assess the performance of the vendor.
Metrics
- Portion of contractors for whom reviews have been completed
- Average performance rating of contractors
